Return anytime within 15 days of purchase.
Our customers usually love Monaara styles too much to return it. In case you still choose to return it, please send a copy of the receipt as well as original packaging. Please drop us a note at email@example.com
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Assuming good condition of the product, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 of days of us receiving your item
Late or missing refunds (if applicable)
If you haven’t received a refund after up to 5 days of us confirming from our end, please contact us at firstname.lastname@example.org with your order details and we will try sorting this out for you.
Exchanges (if applicable)
We are happy to replace items if they are defective or damaged. If you need to exchange it for the same item/alternate item, send us an email at email@example.com to initiate the process within 7 days of purchase.
You will be responsible for shipping your item towards return/exchange. Please consider using a trackable shipping service or purchasing shipping insurance.